SOLHEA

TRANSPARENCY

The product, with readable states.

Status verified on 13 October 2026 against Jira and the repository. Implemented in code does not mean activated for real customers.

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TRANSPARENCY / 2026-10-13

Journey Builder and versionsImplemented in codeSURG-9 · SURG-10 · SURG-13 · SURG-14
Organizational forms and triggersImplemented in codeSURG-11 · SURG-12
Cockpit, exceptions and overridesImplemented in codeSURG-17 · SURG-18 · SURG-19 · SURG-20
Patient Journey and link/OTP accessImplemented in codeSURG-22 · SURG-23 · SURG-24 · SURG-25
Organizational follow-upImplemented in codeSURG-26
Branding and IT/DE/EN/ESImplemented in codeSURG-21 · SURG-63
Esendex Italy adapterOffline · live inactiveSURG-27
Controlled SMS templatesImplemented in codeSURG-28
End-to-end SMS invitations, OTPs and remindersPlannedSURG-29 · SURG-30 · SURG-31 · SURG-32
Advanced analytics and Quality reportsPlannedSURG-46 · SURG-47 · SURG-48 · SURG-49 · SURG-50
AI-assisted Process ControlPlannedSURG-52 · SURG-53 · SURG-54 · SURG-55 · SURG-56 · SURG-57
Custom domains and self-hostingOption to qualify
Pilot with real patientsSubject to gatesSURG-33 · SURG-39 · SURG-40 · SURG-41 · SURG-42 · SURG-43 · SURG-44 · SURG-45

01 / SOLHEA

Implemented in code

Journey Builder, activities and immutable versions; organizational forms and triggers; Cockpit, search, exceptions and overrides; Patient Journey with link/OTP; organizational follow-up; branding and IT/DE/EN/ES. These capabilities are present within their respective software boundaries.

02 / SOLHEA

Implemented offline / governed activation

The Esendex Italy adapter is integrated on main, but live sending is inactive. SURG-27 remains In progress for activation gates. Controlled SMS templates, SURG-28, are implemented in code and integrated on main. This does not activate invitations or live SMS sending.

03 / SOLHEA

Planned

SMS invitations and OTPs, end-to-end reminders and operational failure handling; trends, comparisons, Quality reports; AI-assisted Process Control and further integrations.

  • SURG-29–32: end-to-end communications and automation
  • SURG-46–50: analytics and Quality
  • SURG-52–57: governed AI capabilities

04 / SOLHEA

Options and gates

Custom domains, dedicated cloud and self-hosting require a specific project. A real pilot depends on privacy, security, infrastructure and contractual gates under SURG-33–45. No commercial availability date is promised.

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